Glean

What is Glean?

Glean is an enterprise-grade AI platform designed to transform how organizations access and utilize their collective knowledge. By indexing data from hundreds of applications—including email, chat, docs, code repositories, and CRM systems—Glean creates a unified knowledge base that is searchable and actionable. Its AI understands natural language, user intent, and context, allowing employees to ask questions like 'What's the latest Q2 forecast?' or 'Find the onboarding checklist for engineering' and receive precise answers instantly. Beyond search, Glean offers proactive assistance: it can summarize long threads, draft responses based on company templates, and automate workflows such as ticket resolution or report generation. The platform is built on a secure, permission-aware architecture, ensuring users only see information they have access to. Glean also learns from user interactions, continuously improving its relevance. For IT teams, it provides easy setup and integration, with AI models fine-tuned on business terminology. Organizations using Glean report significant time savings, faster decision-making, and reduced duplication of effort. It serves as a digital assistant that augments every employee's capabilities, from customer support to engineering to leadership. With features like suggested searches, knowledge cards, and automated workflow triggers, Glean turns static data into a dynamic productivity engine. The platform is available as a cloud-based solution with enterprise-grade security, including SOC 2 compliance and encryption.

Use Cases